Cutready

Terms and conditions

Version 3 · in force from 25 October 2026 · Nederlands

A translation. The Dutch text (Algemene voorwaarden) is the one that applies; where the two differ, the Dutch text prevails.

These terms apply to the use of Cutready, a brand name of Maakfabriek de Laat BV, Broekkant 41, 6021 CS Budel, the Netherlands · Chamber of Commerce (KVK) 99065363 · VAT NL868776488B01 · info@maakfabriek.nl ("we", "Cutready").

1. Definitions

1. Service: the online software Cutready - the designer, the workshop app and everything that comes out of them (designs, cut lists, drawings, renders, prices, quotes, labels and g-code) - and the support with it.
2. Customer: the business that creates an account and uses the service.
3. User: every person who signs in on the customer's behalf.
4. Output: everything the service makes for the customer, in particular g-code and other machine files.
5. Customer data: designs, projects, catalogue data (materials, hardware, tools, machine profiles), customer and quote data that the customer puts into the service.

2. Scope

1. These terms apply to every use of the service and every agreement about it. Other terms, such as the customer's purchasing terms, do not apply.
2. The service is intended for businesses only. Whoever creates an account declares they act in the course of a profession or business.

3. An experimental product

1. Cutready is in active development. Features may change, disappear or temporarily not work, and output may contain errors - also in parts that worked before.
2. We give no guarantee that the service is error-free, uninterrupted or fit for a particular purpose, and no guarantee about the correctness of the output.
3. We may change, improve or maintain the service at any time, also when that makes it temporarily unavailable. Where we can, we announce planned maintenance in advance.

4. G-code and other machine files

1. G-code drives a machine that can be damaged, can waste material and can injure people. The customer is and remains fully responsible for every g-code they run on a machine.
2. Before the customer runs g-code on a machine, they check it themselves, at least by:
   • viewing the program in an NC viewer or simulation, and going over the toolpaths, depths, tools and zero points;
   • checking that the machine profile, the tools (numbers, diameters, lengths), spindle speeds and feed rates and the clamping match their machine;
   • testing a new or changed program safely first - for example in the air or on scrap material - before using it on a real sheet.
3. The machine settings, tools and hardware datasheets the customer enters in their workshop determine the output. The customer is responsible for their correctness.
4. The customer makes sure the machine is operated safely, by competent people and according to the manufacturer's instructions.

5. Other output

1. Cut lists, drawings, dimensions, bills of materials, drilling, assembly instructions, renders and prices are tools. The customer checks them before using them, giving them to a customer or ordering material on them.
2. Prices and quotes are calculated from the prices and rules the customer enters. What the customer quotes and promises to their own customers is their responsibility.
3. Renders are an impression. Colours, materials and proportions may differ from the real result.

6. The AI assistant

1. The AI assistant makes designs and answers with a language model from an external provider. That output may be wrong or incomplete and must be checked like all other output.
2. The assistant's use is paid for with AI credits the customer buys from Cutready. On the plans where the website says so, renders are paid for with them too. AI credits are bought in advance, do not expire and are not refunded; a render that fails gives its credits back.
3. What the customer gives the assistant (text, sketches, the design) is sent to that provider for the answer. Do not put in data that may not go there.

7. Liability

1. We are not liable for damage caused by the use of the service or the output, including in any case: damage to machines, tools, material or workpieces, damage from errors in g-code, cut lists, dimensions or drilling, injury from operating a machine, consequential damage, downtime, loss of profit and turnover, and damage from loss of data.
2. To the extent we are liable nonetheless, our liability per year is limited to the amount the customer paid for the service in the three months before the event that caused the damage. On the free Sketch plan that is nil.
3. These limits do not apply to the extent the damage results from intent or deliberate recklessness of our management.
4. The customer indemnifies us against claims of third parties - including their own customers and employees - connected with their use of the service or the output.
5. A claim for damages lapses if it has not been reported to us in writing within twelve months after it arose.

8. Account and use

1. The customer keeps sign-in details and API keys secret and is responsible for what happens under their account. They report suspected misuse straight away.
2. The customer does not use the service against the law, does not try to get round its security, to copy or take apart the software (to the extent the law allows this to be forbidden), and does not put an unreasonable load on the service.
3. On misuse or non-payment we may suspend or end access.

9. Plans, prices and payment

1. The plans, what they include and their prices are on the website. Prices exclude VAT.
2. A paid plan is paid in advance, monthly or yearly, by the payment method the customer chooses. The subscription renews automatically for the same period each time.
3. The customer can cancel at the end of the current period; the account then falls back to the free Sketch plan. Amounts paid are not refunded.
4. We may change prices and what plans include. We announce a change at least thirty days before it takes effect; the customer can then cancel as of that date.
5. A plan is for the number of users the website states. A customer with more active users than its plan allows chooses a larger plan, or sets the others inactive.
6. Nesting and G-code are released only once we have set the customer's CNC machine up on site: we fit the postprocessor to the machine and its controller. The setup costs the one-off amount stated on the website, is agreed with the customer and is invoiced with the visit. A program written for another machine or controller can damage a machine; the customer uses G-code only on the machine it was set up for.
7. Other services on site are agreed and invoiced separately. The Factory plan is made to measure: its price and what it includes are agreed with the customer.
8. On the Pay per job plan there is no subscription. For each order the customer's own client approves through the link to a quotation made in Cutready, the customer owes us the share stated on the website - a percentage of the amount approved, excluding VAT, with a minimum and a maximum per order. A quotation and its later versions count as one order. The share is due at that approval, and is paid before the order is made.
9. On the Pay per job plan the share of an order is paid through our payment provider, with its own invoice. Until it is paid, that order cannot be prepared for production in Cutready (its cut list, saw plan and parts). A customer who moves to a paid subscription (Solo, Studio or Factory) owes no share that is still unpaid. Quotations are approved through the link: the customer does not mark a quotation as accepted themselves, and does not use Cutready's quotations to get round the share.

10. Data and intellectual property

1. Customer data remains the customer's. The customer allows us to store and process it as far as needed to provide and improve the service.
2. The software, the website and Cutready's standard content are and remain ours. For the duration of the agreement the customer gets a non-transferable right to use the service.
3. We make regular backups, but cannot rule out loss of data. The customer keeps their own copy of what matters to them, such as g-code and quotes.
4. When the customer asks for support, our staff may look at the design they send with it. That is logged.
5. We process personal data under the GDPR and our privacy statement. Where we process personal data for the customer (such as data about their customers), the arrangements in our data processing agreement apply; it forms part of these terms.
6. After the agreement ends, the customer can export their data for another thirty days; after that we may delete it.

11. Duration and termination

1. The agreement runs as long as the customer has an account. The customer can close their account at any time.
2. We may end the agreement with thirty days' notice, or straight away on a serious or repeated breach of these terms. If we stop the service, we announce that at least three months in advance.

12. Changes to these terms

1. We may change these terms. We announce a change at least thirty days before it takes effect. Whoever keeps using the service after that accepts the new terms; whoever does not want to, can cancel.

13. Governing law

1. These terms and the agreement are governed by Dutch law.
2. Disputes are brought before the competent court of the District Court of Oost-Brabant.

Questions about these terms? Mail info@maakfabriek.nl.